Engineering Manager
Key Descriptors: Senior Development Expertise • EMAP Team Leadership • EPD Commerce Delivery
Role Snapshot: Lead EMAP engineers as a player-coach and own critical development for EPD Commerce, turning product requirements into technical designs, reviewing code, and shaping platform direction to maintain merchant experiences and drive growth as AI agents reshape how businesses sell and get paid through agentic commerce.
About Easy Pay Direct & EPD Commerce
Commerce is entering a New Era...
Agentic Commerce will facilitate AI agents buying and selling.
Our new platform, EPD Commerce is at the forefront of this wave.
It connects products, checkout, subscriptions, payments, revenue recovery, and agentic flows in one system.
Business owners can talk to their transaction data, ask their own AI agent about their business, and have that agent take action on their behalf.
Over the last 14 years, Easy Pay Direct has helped more than 100,000 businesses accept payments, navigate complex processing requirements, and grow.
That experience is the foundation for EPD Commerce, our AI-powered commerce platform.
Based in East Austin, we're founder-led and 100% founder-owned.
Without outside investors, we have the independence to move quickly, invest for the long term, and build around the needs of the businesses we serve.
Joining our team means helping build the next generation of commerce on the foundation of an established payments business.
You’ll work on real problems for real business owners, with the opportunity to shape both what we build and how we build it.
Our mission is to make running a business easier, so merchants can spend less time managing systems and more time serving their customers and generating revenue.
Why Join Us
We're a high-performing, collaborative team that values ownership, initiative, and continuous improvement. Here, your fingerprints are on the product, leadership knows your name, and your work shapes the future of the company. You'll help launch a new platform from the start, not maintain someone else's.
If you've been a senior hands-on software developer and can raise a team's technical judgment while still shipping critical work yourself, you'll see where you fit. You'll lead the EMAP team and help shape and build EPD Commerce, connecting dependable engineering with merchant value and platform growth.
About the role
Easy Pay Direct is looking for a player-coach Engineering Manager with senior hands-on software development experience to oversee and manage the EMAP team. EMAP, our Electronic Merchant Application Portal, supports merchant onboarding and deal management. You'll provide the technical depth to guide developers, review their work, and translate product requirements into actionable engineering plans.
Beyond EMAP team leadership, you'll weigh in on EPD Commerce's technical direction and personally own critical development responsibilities to maintain the platform and drive its growth. EPD Commerce connects products, checkout, subscriptions, payments, revenue recovery, and agentic flows. You'll help decide how to build and maintain these experiences, not just coordinate other people's work.
The ownership split is clear: the Engineering Manager owns people, delivery, and hands-on development on EMAP and EPD Commerce. The Technical Product Manager owns what gets built and the product's technical direction. Partner on architecture and implementation tradeoffs, with the Engineering Manager turning that direction into engineering plans and working software.
You will coordinate delivery across both in-house developers and outside development partners, keeping ownership, standards, and priorities clear across everyone building on EMAP and EPD Commerce.
Quick Snapshot
- Location: Austin, TX (onsite strongly preferred). Remote considered for the right candidate.
- Compensation: $130k - $150k base salary
- Reports To: CEO
- Experience Requirement: Senior hands-on software development experience is required, along with experience technically leading and managing engineers. 3-5+ years of software development and 2+ years managing engineers.
Why This Role is Different
- This is a player-coach position. Senior development depth is essential to effectively oversee and manage the EMAP team.
- Combine direct engineering leadership with personal ownership of critical EPD Commerce development, maintenance, and growth work.
- Weigh in on EPD Commerce technical direction and implementation tradeoffs, while the Technical Product Manager owns what gets built and the product's technical direction.
- Translate product requirements into engineering-ready work so developers can estimate and execute against clear scope rather than reconstructing intent.
What Success Looks Like
- Build a clear understanding of EMAP architecture, integration boundaries, delivery risks, and the development team's strengths and support needs.
- Establish actionable engineering plans with clear ownership, dependencies, acceptance criteria, and review practices.
- Provide effective EMAP team management through coaching, feedback, technical guidance, and accountability.
- Personally deliver and maintain critical EPD Commerce changes that support merchant value and agreed growth priorities.
- Provide strong input to the Technical Product Manager's EPD Commerce technical direction and translate it into documented implementation tradeoffs and practical delivery plans for reliability, maintainability, and growth.
- Agree with leadership on delivery, quality, reliability, and growth measures before setting targets. Use evidence to improve outcomes rather than adding process for its own sake.
What You'll Do
- Oversee and manage the EMAP development team, setting clear expectations, providing feedback, coaching engineers, and removing technical blockers.
- Turn Technical Product Manager requirements into engineering specifications, task breakdowns, dependencies, and implementation plans. Develop estimates collaboratively with the engineers doing the work.
- Review code and technical designs, investigate defects, and contribute production code where needed. Apply senior development judgment to everyday engineering decisions.
- Personally own critical EPD Commerce development responsibilities, including uptime, maintenance and enhancements that support merchant value and platform growth.
- Weigh in on EPD Commerce technical direction, architecture, integration choices, maintainability, and technical debt alongside the Technical Product Manager and existing development teams. Respect the Technical Product Manager's ownership of what gets built and the product's technical direction.
- Guide EMAP onboarding and integration work, including its connections with EPD Commerce and operational systems, without blurring product priorities or ownership.
- Establish proportionate testing, code review, release, documentation, and rollback practices with engineering and QA.
- Investigate production issues, identify root causes, and improve observability and recovery practices. Including but not limited to owning critical events and or service interruptions.
- Protect sensitive merchant and payment data through secure development, access controls, and collaboration with security and compliance stakeholders.
- Use AI-assisted development tools thoughtfully, verifying generated work and keeping sensitive data protected.
- Communicate technical risks, delivery status, dependencies, and decisions clearly to product and company leadership.
What We're Looking For
Required Qualifications
- Senior hands-on software development experience is a hard requirement. You must have personally designed, built, debugged, and maintained production software, not only managed projects or coordinated developers.
- Ability to stay hands-on with critical development while effectively managing and technically overseeing the EMAP team.
- Experience leading and managing engineers, including coaching, performance feedback, code reviews, and technical decision-making.
- Ability to turn product requirements into clear engineering specifications, implementation tasks, dependencies, and realistic delivery plans.
- Strong software architecture, API integration, database, debugging, testing, and production maintenance skills.
- Ability to weigh in on EPD Commerce technical direction and personally own critical implementation work that sustains the platform and supports growth, partnering with the Technical Product Manager who owns the product's technical direction.
- Security-minded engineering judgment around sensitive data, authentication, authorization, and reliable integrations.
- Clear communication with product, leadership, QA, and engineers. You can explain tradeoffs without hiding behind technical jargon.
Strongly Preferred
- Experience building and maintaining payments, fintech, B2B SaaS, or merchant onboarding systems.
- Familiarity with payment gateways, webhooks, recurring payments, tokenization, and PCI-aware software development.
- Experience with commerce platforms, AI agent integrations, or evaluating emerging agentic commerce protocols.
- Experience coordinating internal engineers and external development partners while preserving clear ownership.
Benefits
- Health Insurance
- 401(k) with Company Match
- Paid Time Off (PTO)
- East Austin Office with On-Site Shower, Steps Away from Restaurants & Coffee Shops
- Fully Stocked Office Kitchen and Snacks
- Frequent Company Outings & Happy Hours
Ready to Build What's Next?
If you're energized by ownership, thrive in environments with ambiguity, and enjoy building products that solve real customer problems, and you want to help build the future of commerce, we'd love to meet you.
Easy Pay Direct is an equal opportunity employer.